Disasters are unpredictable! They happen! COVID-19 Pandemic Just Happened!

Course Outline:

Business continuity management (BCM) ensures continued business operations in the face of disasters and is essential for business survival. Proactively managing risks through planning (BCP) and (DRP), based on time-tested management processes, assures sustainability. BCM ensures that your business will remain in operation in the most challenging times. It ensures the protection of your personnel, continued essential business processes, and preservation of your reputation.
This course defines concepts and processes and artefacts for designing effective BCM programmes. Concepts include BCM, emergency management, crisis management, and business recovery. Participants will learn how to identify and define risks, plan, respond, and recover from disasters. Attendees will further learn how to establish BCM programmes in their organizations based on global standards such as ISO 22301, ISO 31000, and ISO 27000.


Expose participants to existing and emerging practices in BCM, specifically:

  • Examine the “why, what, when, how and who” aspects of BCM
  • Establish the relevance of BCM and BCM practices in an enterprise
  • Develop practical steps towards BCM management systems in your enterprise
  • Demonstrate how to plan, test and implement business continuity and disaster recovery
Why should you attend?
  • Understand the impact of disasters on businesses
  • Appreciate the role of BCM as core to managing risk
  • Know the required preparedness: the plans, the processes and ongoing resilience
  • Comprehend the roles & responsibilities for players for effective crisis response
  • Realize how to recover from a crisis and how to ensure ongoing preparedness
Who is eligible to attend?
  • Managers & operations personnel responsible for risk management, technology, human resource, administration and facilities
  • Operations personnel responsible for BCP and DRP
  • Officials of public and private sectors, as well as agencies concerned with BCM and crisis management
  • Project managers
  • Public relations and corporate communications managers
Day One – 1


  • Business Continuity Management;
  • Emergency Preparedness;
  • Crisis Management;
  • Disaster Recovery


  • Business Continuity Planning
  • Emergency Planning & Crisis Management
  • Disaster recovery planning
Day Two – 2

BCM Best Practices – ISO Standards

  • ISO 22301 BCM Standard & BCM
  • ISO 31000 Risk Management & BCM
  • ISO 27000 Info Protection standard & BCM

BCM: Governance, Risk & Compliance (GRC)

Day Three – 3

Plans Implementation

  • Business Continuity Plans
  • Crisis management plans
  • Disaster recovery plans
Day Four – 4

Plans Maintenance

  • Business Continuity Plans
  • Crisis management plans
  • Disaster recovery plans
  • Education & Awareness
Your Investment

1100 (KES 90,000) for in-class training; $500 (KES 45,000) for online classes (NB: these charges do not include taxes).

Phone No. :

+254 101 915 260


Previous Participant Comments
  • Very good delivery & presentation; very energetic & good knowledge of the subject. Excellent work!
  • Complementary instructors! Superb for ease of understanding!
  • Very practical and very relevant examples given
  • Practical nature of the topics and its relevance to the business
  • Excellent practical exercise on disaster recovery and crisis communications
  • The course is important to our company